Help Centre

Moving, Changes & Cancellation

Moving house, upgrading packages, and pausing or cancelling service.

WhatsApp 068 921 0390

Starts a WhatsApp chat: “Hi SkuifNet, I need some help.”

I'm moving house — can SkuifNet move with me?
Often yes if the new address is in coverage — we’ll check it with you first.
Read guide
Can I upgrade or downgrade my package?
Yes — ask us and we’ll help you move between Kickstart, Dash, Turbo, Sprint and Turbo X.
Read guide
How do I cancel or pause my service?
Message us on WhatsApp so we can help personally — don’t struggle through a call-centre maze.
Read guide

Still need help?

We don't believe support should feel like a call centre. If you can't find what you need, WhatsApp the SkuifNet team and we'll help you personally.

Support hours: 08:00–20:00, seven days a week.

WhatsApp 068 921 0390