Equipment & Ownership

What if equipment is damaged?

Message us with what happened — we’ll help you with the next step for your situation.

If equipment is damaged, don’t wait — WhatsApp us.

Tell us:

  • What happened, as far as you know
  • Whether the internet is down
  • A photo of the equipment if it’s safe to take one

We’ll help you with the next step for your situation. We’re not going to publish a one-size-fits-all damage policy here that might not match your account.

Need a personal answer?

WhatsApp the local SkuifNet team and we’ll help you from here.

WhatsApp 068 921 0390

Starts a WhatsApp chat: “Hi SkuifNet, my internet isn't working and I need help.”

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Still need help?

We don't believe support should feel like a call centre. If you can't find what you need, WhatsApp the SkuifNet team and we'll help you personally.

Support hours: 08:00–20:00, seven days a week.

WhatsApp 068 921 0390